Customer Support Representative | Flemish Speaker | Lisbon, Portugal
Job Description:
Join an International Team in Lisbon!
Are you a native Flemish speaker looking to build an international career while living in one of Europe's most vibrant cities?
We are looking for enthusiastic and customer-focused professionals to join our growing Customer Support team in Lisbon. This is an excellent opportunity to work with a globally recognized company, develop your career, and enjoy a comprehensive relocation package.
Your Responsibilities
- Deliver outstanding customer support via phone, email, and chat.
- Assist customers with product information, account inquiries, billing, and technical issues.
- Resolve customer concerns professionally while ensuring a high level of customer satisfaction.
- Accurately document all customer interactions in the internal CRM system.
- Meet quality, productivity, and customer satisfaction targets.
- Collaborate with colleagues and other departments to resolve complex customer issues.
- Stay up to date with company products, services, and internal procedures.
Requirements
- Native or fluent Flemish (C2 level).
- Good command of English (minimum B2 level).
- Previous experience in customer service, contact center, hospitality, retail, or similar roles is an advantage.
- Excellent communication and interpersonal skills.
- Strong problem-solving abilities and customer-oriented mindset.
- Comfortable using computers and multiple software applications.
- EU Passport or valid Portuguese work authorization.
What We Offer
- Competitive gross monthly salary.
- Performance bonus.
- Language bonus
- Meal allowance.
- Paid training from day one.
- Private health insurance.
- Relocation support for candidates moving to Portugal.
- Career development opportunities within an international company.
- Modern office environment in Lisbon.
- Multicultural and supportive work environment.
Why Lisbon?
Lisbon offers over 300 days of sunshine each year, a fantastic quality of life, beautiful beaches, vibrant nightlife, excellent public transportation, and an international community. It is one of Europe's most attractive destinations for professionals seeking career growth and an exceptional lifestyle.
Ready for Your Next Career Move?
Apply today and become part of an international team where your language skills are valued and your career can grow.
We look forward to meeting you!
or send me your cv on [email protected]